AdminPrince (Admin, Bing Ads)

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  1. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    Callout extension is already available in Bing ads editor. You can create a shared Callout extension and associate them with multiple campaigns/ad groups.

    We will look into supporting Structured snippets in BAE.

    Thanks for your feedback.

  2. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi Davide,

    We apologize for the confusion. We do show a message at the end of v11 installation mentioning that you will need to use the new version if you have older version installed. To make the message stand out we even put the new teal icon in the message. Having said that, we will see if we can make it more prominent. Thanks for the feedback.

  3. 4 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi Alex,

    Thanks for reaching out to us. Could you please install the latest version of Bing Ads Editor from our download site: https://www.microsoft.com/en-us/download/details.aspx?id=22260

    This issue should be fixed in the latest version, please let us know if the problem persists.

    Thanks

  4. 2 votes
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    Hi,

    Sorry to hear that you are seeing slow performance. Can you check what version of BAE are you using? If you are using version lower than 10.9.222.3670, can you please go to our download site (mentioned below) and install the newer version to see if the issue is resolved?

    BAE download site: https://www.microsoft.com/en-us/download/details.aspx?id=22260

    If this does not help, can you please go to “Help” → “About Bing Ads Editor” → “Create Diagnostic File” and send me the generated .cab file at princeba@microsoft.com, so that we can further investigate?

    Thanks,
    Prince

    AdminPrince (Admin, Bing Ads) commented  · 

    Version should be 10.9.2422.3670 in below comment not 10.9.222.3670. Sorry for the typo.

  5. 2 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi Ashleigh,

    Thanks for reaching out to us. BAE does show changes that are made but not yet posted in bolded fonts. Please let me know if the scenario you are referring to is something different than this; we would love to understand more.

    Thanks

  6. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi Braden,

    Thanks for your feedback. Once you apply advanced search the 'View' will change to 'Unsaved view' for all tabs (e.g. Campaign, AdGroup, Ads, etc.). You can simply change it to 'All' to clear the filters. This may not be super intuitive, so we will look into addressing this in our future releases.

    Thanks

  7. 3 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    Thanks for your feedback. We currently support undoing certain types of edits only. Undo of create and delete is not yet supported; we will look into adding these.

    Please see below blog for details on what exactly are supported: http://advertise.bingads.microsoft.com/en-us/blog/28989/new-in-bing-ads-quickly-undo-changes-in-the-change-history-tab

    Thanks

  8. 8 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Thanks for your suggestion. We will look into it.

  9. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    This issue should no longer be occuring. Please let us know if you are still experiencing the problem.

    Thanks

  10. 2 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    I do not see this issue happening. Can you check if you are still experiencing the problem?

    Thanks

  11. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    It is possible to do this. When creating Keyword Performance report, if you go to "Choose your columns" section you can remove all unrequired Attributes (such as device, network, etc).

    Thanks.

  12. 4 votes
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    If you go to "Filter" section in Search Term Report you can check "Exclude 0-click term" to do this. Hope this helps.

    Thanks.

  13. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi Daniel,

    We apologize that the help documentation did not contain the information to resolve your confusion. To answer your question, the rule is that when multiple keywords with the same text are matched, the most restrictive (i.e. least general) match type is chosen to avoid double counting. The order of match types from most restrictive to least restrictive is Exact, then Phrase, then Broad match modifier, then Broad.

    For this particular example, we have two keywords:
    Exact Match: [graco magnum x5]
    Broad Match: graco magnum x5
    The query {graco magnum x5} matches both of these keywords, but the exact match keyword is actually selected – and therefore reported – because it is the most restrictive.

    We will look into adding this information to our help doc: http://help.bingads.microsoft.com/apex.aspx?product=bing_ads&market=en&sku=&query=ext50822 .

    Please let us know if you have any more suggestions.

    Thanks,
    Prince

  14. 1 vote
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    AdminPrince (Admin, Bing Ads) commented  · 

    Hi,

    The default "Unit of time" for reports (in Reports Tab) is Summary. Only if you choose other option, the most recent option is selected when you create a new report. The default is set back to Summary once you logout and login later.

    Please let us know if this is not what you are experiencing.

    Thanks,
    Prince

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