Bill

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    Bill commented  · 

    We have run across multiple issues with this as well. We have advertised someone who does in-store and in-home computer repair services locally in a small town in Florida. We were informed he offered third party tech support, and his account had been closed. The ads showed as approved, but after chatting with the Bing agent, they informed us we would not see the disapproval. In-store computer repair Bing? Is this gentlemen going to deceive someone infront of them?

    Same goes with a similar advertiser who offered VoIP and Toll free numbers. They have been running fine and advertising with Google. We go to set up their Bing campaign. It ran for a day, received some clicks, then was disapproved. We were initially told the site was disapproved. We were later informed the site could be fixed if we removed any mentioned of tech support from the ads and website. After making some small fixes with the user, we asked to have the ads reviewed with the fixes in place, only to be informed the account had an editorial hold, and the account had been closed, final.

    As mentioned in this thread, people should be held accountable for their actions on search engines. I understand Bing can be liable for certain content, and that is why policies are in place! I can see the importance of blocking www.skype.com/support vs skype.support.com, But how can you possibly block computer repair services or other innocent advertisers. This policy really needs to be rethought. Google and Bing is in the same boat, and I believe they should come together to set similar policies. At this point, I do not feel as comfortable suggesting Bing to users as I have in the past. More affordable keywords, and less competition, but is it worth the hassle of dealing with these policies?

    Bill supported this idea  · 

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