Improving downloading features for Microsoft Advertising Editor (Bing Ads Editor or BAE)
Sending this feedback as for advertiser's request. Wanted to improve our features on Microsoft Advertising Editor (Bing Ads Editor or BAE) as for advertiser's following scenario:
For dowloading all campaigns, duplicated a campaign, added over 15k keywords and posted changes Google Ads Editor in like 5 minutes while BAE was still downloading campaigns up to 3 hours.
I mean, I don't understand the logic of storing anything locally if it has to take so much time to load all the campaigns or posting changes. The one thing I've noticed is that your editor gets stuck at "Finalizing Changes" part while posting the changes. The wait is just frustrating. So much so that these days I dread having to make changes to campaigns. Because I'd have to then open your Editor and wait for hours for it to process everything.
I did notice changes to your Editor's interface, so I do realize that continuous improvement is something you folks are focusing on, but performance is the worry for me than how your editor looks.
And the closest I can compare your Editor with is with Google Ads Editor, which is really fast, so fast that it frustrates me when I finish my work on Google Ads Editor in under 5-10 minutes while your Editor would still be downloading the campaigns.
Last couple of times I have literally replicated the changes I made in Microsoft Ads Editor to Google Ads Editor. And I mean 100% identical changes, even then it was the same, was done with Google Ads Editor in like 10 minutes while your Editor was struggling.
Appreciate your feedback on performance. It is noted. In order to ensure we are addressing this quickly, please let us know if we can work with you directly and help troubleshoot your account to uncover top issues quickly. You can send us a response and the team will reach out to you.