Dear Support Team!

Look. Keyword Planer does not show search volume for keywords in smaller, English speaking countries where Bing/Yahoo has coverage. BIG MISTAKE!! Because if you target let's say 10 of this smaller countries as Barbados, New Zealand, The Bahamas, ****** Islands, Jamaica, Cayman Islands...well still in certain niches good volume of traffic comes from these countries. Not just from the big ones!!

Make it available as Google does!!! Because let's say I target Diabetes treatment. All right the main target countries are Canada and the US.

But for certain keywords there is a search volume of 150-300 from these smaller countries. If you target 10-15 of these countries, well you can get still a decent volume of traffic.

This portion of the Microsoft Ads tool is in urgent and dire need of overhaul to make it functional and useful to people who get more than 20 recommendations.

At present, the campaign recommendations screen is actually quite clunky to deal with, as it:

• Will not keep your number of rows displayed consistent after an activity (i.e. if you select 100, reject some suggestions, it will refresh but go back to 20 rows on a page regardless of browser;


• It always returns to the first page of the table, rather than the page you were on; and


• Whilst downloading of suggestions is possible, there's no way to re-upload a file to easily action them.

Ideally, it would be nice to:

1) Have the value selected in the number of rows drop-down box remain persistent for the user; so that if they select 100 rows, any action which refreshes the result ensures that 100 rows is still selected and displayed;

2) Allow bulk upload for this screen, so a user can change a value in a column within the downloaded spreadsheet/CSV of this tab, to action the recommendations, as well as provide feedback on why if rejected (within the existing classification options to help with any future recommendations provided); and

3) Change the location of the scroll bar from the bottom of the whole window, to the table area itself, so the whole page doesn't scroll to the right when you need to scroll along the table data.

At some point since Bing Ads started offering segmented auction insights data, it began sharply limiting the time period that we can download segmented auction insights data. We are now limited to 16 days of data, 17 weeks, 17 months and 13 quarters. Why? I used to be able to regularly pull 30 days of segmented data and created reports based on this fact. Please reverse this limitation so that we can retrieve at least 60 days of segmented data, 30 weeks and 30 months. As of right now, the data falls significantly short of what is available in Google Ads, and seems like a needless limitation that has been arbitrarily set.

Currently, when new keywords plus bid modifiers are added it causes the account to go into a hold while it gets verified. The problem here is that this is also happening when customers decides to apply some of the opportunities being offered inside of the bing ads UI tabs labeled “opportunities”. It makes zero sense why we would be provided a suggestion from directly inside of bing ads only to be put on hold for an editorial review. If you guys aren’t already clear on whether or not you will allow a certain keywords or anything else being offered inside of the opportunities tab then why would you offer it to us as an opportunity? The way it’s setup now no opportunities are worth having your campaign go down all day or longer if you don’t take the time to contact support just to add some keywords or multipliers. It’s logical that if Bing ads internally and directly tells customers that they should consider adding something to their campaign that you guys should have already agreed and decided that those changes or additions are already approved. Otherwise what’s the alternative outcome, you make an opportunity suggestion only to tell me days later that it’s actually disapproved? If that was the case than that would mean your making suggestions that aren’t even usable to your clients so obviously this makes no sense at all, and your creating more work for your review department. Please fix this because this was not very well thought at all and it has caused me to loose valuable days many times over in the last 6-8 weeks. Thanks