Sending this feedback as for advertiser's request. Wanted to improve our features on Microsoft Advertising Editor (Bing Ads Editor or BAE) as for advertiser's following scenario:

For dowloading all campaigns, duplicated a campaign, added over 15k keywords and posted changes Google Ads Editor in like 5 minutes while BAE was still downloading campaigns up to 3 hours.

I mean, I don't understand the logic of storing anything locally if it has to take so much time to load all the campaigns or posting changes. The one thing I've noticed is that your editor gets stuck at "Finalizing Changes" part while posting the changes. The wait is just frustrating. So much so that these days I dread having to make changes to campaigns. Because I'd have to then open your Editor and wait for hours for it to process everything.

I did notice changes to your Editor's interface, so I do realize that continuous improvement is something you folks are focusing on, but performance is the worry for me than how your editor looks.

And the closest I can compare your Editor with is with Google Ads Editor, which is really fast, so fast that it frustrates me when I finish my work on Google Ads Editor in under 5-10 minutes while your Editor would still be downloading the campaigns.

Last couple of times I have literally replicated the changes I made in Microsoft Ads Editor to Google Ads Editor. And I mean 100% identical changes, even then it was the same, was done with Google Ads Editor in like 10 minutes while your Editor was struggling.

The new coming "tracking" solution, instead of improve the process, will make in worst for many users, specially agencies and affiliates. Before (actual system) we can have only one pixel code implemented in our tracking system, no matter how many different campaigns we have in any account.
Now if we run 20 different campaigns with 20 different "Thank You" pages, we need to create 20 goals and implement 20 pixels in the tracking provider what makes the job very difficult and give us the "opportunity" to make many mistakes.
For all the clients like agencies or affiliates, would be more effective to be able to continue using the current pixel system which actually works well and is easy to implement.
OR, even better, been able to import the conversions afterwards via click id. For example, we do a report from our tracking solution were we include the click id from every conversion, and the time were the lead is happened, and we import this to the Bing interface, this solution would be great because we will be able to track also the leads from the Server to Server clients were the pixel tracking doesn’t work.
Is it viable?

It is impossible to start a chat with support without being asked the following. "For follow-ups, may I please have the best email address and phone number to reach you?"

I have answered that question once and hoped that my answer would be registered in my profile for each support agent to see it and refrain from asking the same question over and over again each time I contact the "Live Chat" support team.

My contact dets are in my profile and show a valid email address and a valid US phone number.

I therefore do not understand why on earth I have to spend 2 to 3 minutes on each chat to attend to the far too insistent, repetitive and already answered question about how to best reach me for follow up.

I asked the last agent why they were all asking the question and she told me it was the "protocol".

It is about time to change the protocol and avoid bothering the user, and spare time for your agents and customers to focus on the support issue at hand.