Microsoft Advertising Feature Suggestions

Welcome, friends!  This is a place for you to suggest a feature you'd like added to Microsoft Advertising, or vote for those already suggested by your peers to help them rise to the top of this feed. To see if your feature is already live or someone else mentioned it already, do a keyword search in the search function below, or check out our library of Features & Releases. You can also send a private e-mail to advertising-feedback@microsoft.com if you prefer not to post to this forum.  


Looking for technical support or have an issue about something that didn't work according to expectations? Please contact the Microsoft Advertising support team.   

Please keep in mind that it takes time to design, develop, test, and release new features, but we'll be sure to update entries when we announce or release updates based on your feedback. Also, note that choosing the right category will help route your suggestion more quickly. 



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  1. Stupid security

    I can not change my phone number, now it locked my account for 1 month, nice work Microsoft, that why you never win again Google, STUPID MICROSOFT ADS

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow us to toggle notifications on or off

    The constant interruptions posed by the notifications are incredibly distracting and are useful VERY rarely.

    Please stop bombarding us with them, or at least give us an option to turn them off!!

    1 vote

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  3. Computer Support 24x7 World's Best "Certified" Tech Support Technicians in USA 1-321-355-5489

    Second is the new and innovative way of providing Online Computer Tech Support 1-321-355-5489 over the phone or remote assistance , if the end user has a little tech knowledge then you can provide support and guidance over the phone and if the end user is not tech savvy then you can take Online Remote Access of the computer and fix the issue , either way the prime goal of the tech support is to fix the issue on the computer or any gadgets.

    https://www.gotechsecuresolutions.com/computer-technical-suppport.php

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please Improve the Login Process - it's far too time consuming and redundant!

    The login process has become too restrictive. I'm required to go through 6 pages (and answer a SMS) usually several times each day, just to check my account.

    This is far more restrictive than any other site I use, especially Google Ads.

    Thanks!

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  5. option to set default account within account shell

    option to set default account within account shell

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support bing places portugal

    Please, make Bing Places support available in Portugal

    1 vote

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    1 comment  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Clearer Paused or Deleted Status Column for Rules

    Clearer Paused or Deleted Status Column for Rules.

    A faint red minus sign in an unnamed column is not clear enough, whether the Rule has been paused or Deleted/Removed. I had to call Support to confirm the Rule was deleted.
    Thank you.

    1 vote

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  8. Make the metrics columns responsive in the new interface

    I shouldn't have to scroll to the right to see the metrics in the columns I have selected. Google has a feature where it resizes the columns to fir the screen, or you can expand /shorten the columns if needed. This feature needs to be in the new Microsoft Ads interface to make it easier to view campaign, adgroup and keyword metrics.

    1 vote

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  9. Remove misleading status

    The current status displayed when you click on a keyword ... seems to be transient between "NO" and "Yes".

    It works like a car blinker: "Its working" "its not working"....

    The bing tec support franckly admits that: "Ads not showing: What can I do?
    Your ads aren't showing for this keyword at the moment, and Microsoft Advertising can't determine why".

    Please - save us all the noise.

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adding function for viewing campaign goals in Account interface

    Adding function for viewing campaign goals in Account interface

    1 vote

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  11. Support Chat to make a noise *bing* when the other party joins the chat.

    Problem: Currently, you sit in the queue and if you don't have the window open, you may miss the chance to chat about your problem. Its a bit of a problem as most people can't just sit waiting for the chat representative to join, we all multitask.

    Solution: Have a checkbox where you can have the chat window make a bing sound when the representative is online or responds to a message.

    How to track: The dropoff rates from people who miss the opening chat response will drop. Easily tracked.

    1 vote

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    0 comments  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  12. Specific qualification to have Account Manager

    We are an agency managing Bing Campaigns for a few clients. We do understand that managed services nominations process is on hold for all markets. However, please provide specific qualification on how to get an Account Manager from Microsoft Advertising.

    1 vote

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  13. Edit keyword bid

    When editing a keyword bid in the new interface it would be handy if you could save the new bid by simply pressing enter as opposed to clicking save.

    1 vote

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  14. enable "overview" tab when clicking on specific ad groups. There is no efficient way to view overall performance of a specific ad group.

    While trying to troubleshoot a specific campaign with multiple ad groups, I found that it's incredibly difficult to do so because the "overview" tab is unavailable when I click on a specific ad group. Having a quick overview of a specific ad group's performance is one of the most efficient ways to help troubleshoot a campaign.

    1 vote

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  15. Add the option to use specific ads as templates for new ones

    If an add below is selected, use the specific ad as template for the creation of a new one. Always using the last one is not always helpful and creating it new every time is tedious too.

    1 vote

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  16. Adding keywords: if only one ad group is in the campaign, use it automatically and don't ask the user for it

    Adding keywords, the user always have to select an ad group, even if there is only one ad group. That's just tedious. If there is only one ad group, use it automatically.

    1 vote

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  17. Allow sharing of links for screen shots/casts with chat support

    When chatting with MS Ads support reps I often wish to drop a quick link to a screen shot in the context of the conversation. Or even a link to a short screencast video.

    There are several great services to facilitate this, but the reps won't click on the links! This seems odd and unhelpful to the overall experience.

    Eg, I can't even share a link to a Google Drive file, which I where I automatically sync all my screen shots to. Google Drive is probably a safe place for the reps to browse.

    I'm not sure the reason(s) for…

    1 vote

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    1 comment  ·  Web UI / Usability / Support  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow the system to warn you that a changed click amount is way out of budget.

    To avoid over billing, for example, changed click to .75 cents but system read $75.00. The system would ask the questions.. "Are you Sure" . Than We can catch the error before click was charged to $75 a click.

    1 vote

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  19. Have option to "Copy chat" button on your chat platform before the End chat button so that we can have a copy of the chat as soon it ended.

    Have option to "Copy chat" button on your chat platform before the End chat button so that we can have a copy of the chat as soon it ended. We would like to have the proper way to get copy of our chat for future reference.

    1 vote

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  20. Update Image Extension Tooltip to Advise a Recommended Image Size That Matches Available Aspect Ratios

    Change Bullet 3 in the tooltip (Recommended image dimensions) from "1200 x 628 pixels" to "1200 x 675 pixels".

    Current user experience is poor: customer produces graphics according to recommendation only to discover the aspect ratio does not match the closest available ratio (16:9) and therefore their first round of graphic design is wasted.

    OR

    It seems likely the recommended dimensions are pulled straight from Facebook recommended dimensions. If this is true and driven by ad delivery performance drivers (and not "inspiration") then the alternative is to add this aspect ratio (1.91:1) to the available ratios and maintain the recommended…

    1 vote

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