Microsoft Advertising Feature Suggestions

Welcome, friends!  This is a place for you to suggest a feature you'd like added to Microsoft Advertising, or vote for those already suggested by your peers to help them rise to the top of this feed. To see if your feature is already live or someone else mentioned it already, do a keyword search in the search function below, or check out our library of Features & Releases. You can also send a private e-mail to advertising-feedback@microsoft.com if you prefer not to post to this forum.  


Looking for technical support or have an issue about something that didn't work according to expectations? Please contact the Microsoft Advertising support team.   

Please keep in mind that it takes time to design, develop, test, and release new features, but we'll be sure to update entries when we announce or release updates based on your feedback. Also, note that choosing the right category will help route your suggestion more quickly. 



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  1. Merge accounts with pubCenter

    We already have a Microsoft account which also was linked to pubCenter. Well, we couldn't use the account with BingAds because of the previous. It will be correct, if one account can ouse all Microsoft services.

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. as an agent from bing ads a customer had made a suggestion to direct customer to the # for support when prompted with failed payment method.

    customer had seemed frustrated that she had to dig and dig for support # vs. being prompted with support when failed paymen method added message was shown. Travis

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cost assumtions and suggestions

    It does take a while for the first time users to figure out how to spend their money to achieve cost / efficiency balance, customize for themselves. I think that is crucial for SMB

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. after adding payment methop

    I think there should be a message regarding $1 charge once card is added and to wait a resonable time before adding payment, so the accounts stop from going on hold for better customer retention or irrated calls.

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Inform new acct holders that verification of their credit may be needed before they can access their acct.

    When I opened my acct I was unable to access my acct because of necessary verification of my credit card. When I called to find out the problem they told me research was necessary and it would take 3 to 5 business days before they could get back to me. I was extremely aggravated but finally got the issue resolved. It boiled down to as the acct name and credit card name did not match Bing needed to verify my account. If this is what I was told I wouldn't have been so upset. Be honest and tell your customers…

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. CSO search customer only support prefix match, should allow substring match

    CSO search customer only support prefix match, should allow substring match

    1 vote

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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  8. Change the login page back so that other browsers like Chrome and Opera can click "Continue Anyway" and still log in to their accounts!

    Just last month we could click "Continue" and use the site to manage our words. My computer only has Opera on it and this has effectively KILLED my access to Bing's ad system. If this was 1990 I could understand, but it's 2012! Come on already!

    1 vote

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    2 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Gary, you should be able to access BingAds using Chrome, Safari and Internet Explorer browsers. If you’d like, you can access links to download current versions of these browsers here: http://aka.ms/gimylx

    Update: Thank you for getting back to me so quickly! We removed the “continue anyway” function in February 2012 to ensure our customers have the best possible user experience with Bing Ads.

    Please visit http://aka.ms/gimylx to view the system requirements for Bing Ads and download a supported browser so you can get back up and running on the Yahoo! Bing Network right away.

    Thank you!
    Susan

  9. We need a business category for a political party - Liberal party can't refer as Government

    I am writing from the NSW Liberal Party. When we try to select a business category we chose 'Public Service & Government' but we shouldn't refer to ourselves as Government- we are a political party. Can you please add 'Political Party' as an industry type.

    0 votes

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    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
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