How can we improve Microsoft Advertising to create a better experience?

Allow Call Extension for Ad Group

We would like to be able to have different phone number for each a group. Current system only allow call extension at campaign level. To get around this limitation, we have to create a massive number of campaign, one for each ad group. Google Adwords already has this feature.

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3 comments

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  • Brittany Hubler commented  ·   ·  Flag as inappropriate

    Please allow this. We have different numbers depending on the type of service our customers are calling for. Google allows this. We may have to pause our advertising because it just isn't as efficient as Google.

  • Alex commented  ·   ·  Flag as inappropriate

    Please: call extensions at the ad group level. That would be a great help for call centers that need to track individual keywords.

  • Camille commented  ·   ·  Flag as inappropriate

    It would be great for us if we can add call extensions to the Ad group level. (Now we can only add to the campaign level).

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