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THE NAME OF AGENT CAN NOT BE "JAJA"

Users of Bing need to know with who they are talking.
It can't be possible that you open a chat and the agent says hello my name is JAJA what the f*** please fix that we need to know that we are talking with real persons sometimes you really build a conversations with the agent and they can be very friendly and you incentive their to say that his name is jaja?

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