How can we improve Microsoft Advertising to create a better experience?

New Bing accounts are getting Blocked without specifying any reason

Most of the new Bing ads are getting blocked. I have experienced this 4 times in last 6 months. This is becoming a critical issue for advertisers because we are unable to get the right direction.

Please address this issue and give specific reasons.
Few accounts had no campaign. Just added payment methods and they got suspended.

Please take this issue seriously and at least release some press release regarding this issue.

45 votes
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Zohaib shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

35 comments

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  • Timothy Brock commented  ·   ·  Flag as inappropriate

    They have very stupid check system which was implemented by Idiots, so this why the account is closed. And of course without reasons. They really don't know why, but need to be blocked.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Blocked as well, sell user friendly items. Have all documentation legally I own the company and my credit card. They will not respond..They are doing something shady, looking into something people would report them for.

  • Amartya commented  ·   ·  Flag as inappropriate

    I am from Bangladesh, how can I run a dating offer on Bing Ads? I run ads in conformity with the Bing ads rules, or they suspend it after a short period of time. Please help me. Thanks

  • Amartya commented  ·   ·  Flag as inappropriate

    I am from Bangladesh, how can I run a dating offer on Bing Ads? I run ads in conformity with the Bing ads rules, or they suspend it after a short period of time .

  • Faraz Naeem commented  ·   ·  Flag as inappropriate

    Yes You are Right This problem is really an big issue for new advertisers i also face this issue dozens of times. even in our community 90% new advertisers are facing same problem. even smetimes we did not added any payment method but account got blocked permanently

  • mohamed commented  ·   ·  Flag as inappropriate

    The Same Issue Here My Account Blocked Suddenly, I contact the customer service via live chat and after they waste my time by phone verifications, emails verification and this ****. they told me that your account is blocked and we can't provide the reason.....so why they asked for a call verification? if they got the decision to close my account really i don't know why this

  • mohamed commented  ·   ·  Flag as inappropriate

    The Same Issue Here My Account Blocked Suddenly, I contact the customer service via live chat and after they waste my time by phone verifications, emails verification and this ****. they told me that your account is blocked and we can't provide the reason.....so why they asked for a call verification? if they got the decision to close my account really i don't know why this

  • Anonymous commented  ·   ·  Flag as inappropriate

    Thats new earning method of bing they block your Acc if you pay by prepaid option you will never get any refund and even they not tell us whats Excually problem user made.. That's users rights to know bcz he pay you for services..

  • Anonymous commented  ·   ·  Flag as inappropriate

    My account was blocked too. With more than 3 attempts and numerous call to outsourced pathetic customer care, the account remains blocked. I have started writing emails to Microsoft contacts to find out why. This thread a good idea for them to reference it.

  • salah commented  ·   ·  Flag as inappropriate

    bing i not recommend for ads once you create your account you will get block and bad customers support they simply say to me we block your account and we not forced to give you any reason . so its just bad company if you think of creating bing account so you will loss your time simply go and find other way but not bing at all i even pay money and i lost it they block my account while my money in and i never get my money back

  • Red Noflan commented  ·   ·  Flag as inappropriate

    Please view that why the accounts were blocked in first appearance and without running campaigns

  • Red Noflan commented  ·   ·  Flag as inappropriate

    the same issue happend to me when adding a the payment method
    hhhh they want to compete with google adword pathetic

  • Red Noflan commented  ·   ·  Flag as inappropriate

    Bing ads should clearly define the reasons so that we will not try again and again.

  • Red Noflan commented  ·   ·  Flag as inappropriate

    Yes! Like a challenge to even open an Bing Ads account. 4 times blocked next day right after the registration

  • Red Noflan commented  ·   ·  Flag as inappropriate

    Almost all of the new created Bing ads account are getting blocked. I have experienced more than 10 times. Every time I created account and after adding payment method the accounts were blocked. Even when I want to adding my campaigns, suddenly the account blocked. This is very critical issue for advertisers because we are unable to get the right direction.

    Please take this issue seriously. I am surprised how the account will be blocked with out running the campaigns. Please resolve this issue immediately and allow us to advertise freely.

    I am sure the Admin, Bing Ads takes serious notice regarding this issue. Please make easy way for peoples who want to work with Bingads and remove useless hurdles like Blockage of account.

  • Red Noflan commented  ·   ·  Flag as inappropriate

    es i thought it was me that made a mistake or something but now i see, others got blocked too. What a horrible company, 2 accounts both blocked the first day. while im still paying for their app that is installed on my store since i bought it

  • Red Noflan commented  ·   ·  Flag as inappropriate

    same thing here. I signed up, looked around and decided to come back to it when I had time. a bing agent calls and asks if I need help with anything. I let her know I have been busy and will get to it in time. when I do try to log in it is suspended. I get with bing security specialist and fill out a form with my info. next email I get is from bing saying they closed my account. And they are ******** about it too. they dont tell you why or what you did IF anything. and my case was nothing because I never used it. the wording of the emails are rude like they are ******* microsoft Nazis. politically motivated maybe??? would not suprise me. and the reason I say this is because I actually had a politic discussion with the agent that called me

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