Microsoft Advertising Feature Suggestions

Welcome to the Microsoft Advertising suggestion box! Your feedback helps us understand how you use the product so we can improve your Microsoft Advertising experience. Suggest a new feature, enhancements to an existing feature, or vote on ideas that others have submitted. You can share your ideas with us by posting to this forum, or by sending a private e-mail to advertising-feedback@microsoft.com.

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How can we improve Microsoft Advertising to create a better experience?

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  1. Implement the Bing features in the German version

    Hello dear Bingteam.

    I am a German user and would be glad if you implemented the great features of bing, which are already available in the United States, as soon as possible in the German version. Many of my friends are not averse to the search engine, but use Google out of convenience. I could convince the remaining extensions. :)

    1 vote
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  2. Chat Support is Terrible

    I've had numerous interactions with customer support. I am yet to converse with anyone that seems to truly understand AdWords. Bing is definitely a secondary platform in most marketer's eyes and so their base knowledge of PPC will be AdWords. How can Bing support their platform if you don't know your clients background (adwords)? Know the lingo, know the feature equivalents between platforms.

    Another problem is with chat - I enter in my name and email address before I start a chat... only to be asked that information again before getting help. I say what my account name is, and…

    7 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Favicon

    Favicon tool should be launched in Taiwan market as soon as possible. This is an useful tool may catch more searcher's eyes. Also, there is minority of customers in Taiwan have this tool, this may not respect enough to other customers.

    1 vote
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  4. Website evaluation quick check before campaign creation

    Please have a url check service so as to know straight up if a website is good to create a campaign for or not. For example, if a site has Malware or other undesired agents running or other problems to avoid. I rather skip certain site campaign/s rather than risk having the whole account disabled. Thank you.

    1 vote
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  5. There should be an option for individuals for taking the Bing Ads Certification without being a Bing Ads User or customer.

    Hi, there should be an option for individuals for taking the Bing Ads Certification without being a Bing Ads User or customer. Helps freelancers who are planning on getting future Bing ads customers. With a certification, it adds value.

    2 votes
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  6. add Israel to your country list

    Add Israel to your country list

    2 votes
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  7. Support Korean Language

    Please, support Korean (or other languages as well) language.

    3 votes
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  8. Enable Bing Ads to target Puerto Rico as a geographic location.

    Enable Bing Ads to target Puerto Rico as a geographic location. At this moment we can't target PR exclusively.

    2 votes
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  9. Prevent Advertisers from Using Multiple Top Level Domains to Take more than One Ad Space.

    In my market tripadvisor is using tripadvisor.com and tripadvisor.co.uk to take two places for the same keyword. What's to prevent them from taking all the places (as long as they bid enough)?

    This seems like a practice that should not be allowed.

    1 vote
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  10. Move "Sign In" to a different part of the login page, so it's not right next to the "Sign Up." This helps us avoid unnecessary login issues.

    Move "Sign In" to a different part of the login page, so it's not right next to the "Sign Up." This helps us avoid unnecessary login issues.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Target the World, with geographical exclusions

    Often, worldwide advertisers have a number of markets that work particularly well and then are happy to have a campaign to effectively "mop up" the rest of the world.
    Currently this means searching and targeting every country in the world, which is a little irritating. It would be much simpler to allow "Target the world", without removing the option to set exclusions.

    5 votes
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  12. It's way too slow

    Bing Ads has almost everything needed, but it's unacceptably slow. Even the simplest actions take a lot of time. With that speed the new features and upgrades doesn't really matter.

    it's about time someone really do something about it!!!

    2 votes
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  13. 3 votes
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  14. My ads is usually stop due to the budget limit. But we find that the ads are clicked by same IP. Although the system not count these click f

    My ads is usually stop due to the budget limit. But we find that the ads are clicked by same IP. Although the system not count these click for my expense, I cannot accept my ads unable to display as normal.

    1 vote
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  15. Why not integrate skype as a way to support bingads costumers with issues ?

    Many costumers usw skype on a daily basis to communicate, just like me. It would be easier for me to work together with my account manager via skype, because I am online 24/7 - just like the support. Of course I check emails regularely but via skype it would be much more easier to interact and talk about issues to solve them directly.

    1 vote
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  16. I have a macbook,

    I have a macbook and would like to be able to download bing ads editor.

    2 votes
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  17. Make it easier to use

    Overly complex. Too bad. I was ready to give you money for an ad. Three hours later... Still can't figure out how to apply an end date and the site keeps on freezing on me. Wheel of death. So, deleted the ad. Guess I'll stick with google--mind you they're not much easier...but at least I can figure it out. To bad...

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Jamie Chung responded

    Hi -

    Would love to hear more on your feedback on how to make it easier to use.

    Please contact me so that we can walk through your pain points. JACHUNG@microsoft.com

    /jamie

  18. Social Media Extension beta program

    Social Extensions should be available to all advertisers and not only to some! I have stopped my campaign because all of my competition has access to the Social Extensions beta program and new bing advertisers, like myself, do not!

    2 votes
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  19. Quality score should mostly be based on ctr and bounce rate

    Keyword relevance is not an ideal variable to use for quality score, since automatic systems cannot judge it the way humans can. Also, it encourages keyword stuffing and creating too much landing pages, which is not customer friendly.

    Therefor, let quality score mostly be judged by the people who use Bing Search, using ctr and bounce rate variables. This really is the best way for Bing to see if an ad is good!

    2 votes
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  20. 4 votes
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